Terms of service

Last updated: February 1, 2026

Welcome to PlentyTorque. These Terms of Service (“Terms”) govern your access to and use of our website, products and services (collectively, the “Services”). By visiting our site or placing an order, you agree to these Terms.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell automotive essentials, including car care products, garage and workshop tools, vehicle electronics and accessories.

1) Eligibility & Account

You must be at least the age of majority in your jurisdiction to use the Services. If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

2) Products, Pricing & Availability

We aim to display product information accurately, including descriptions, pricing and availability. However:

  • Prices and availability may change without notice.

  • We may limit quantities or discontinue products at any time.

  • If we discover an error in pricing or product information, we may cancel or refuse an order (and refund any payment received).

3) Orders & Payment

When you place an order, you agree that:

  • You are authorised to use the payment method provided.

  • You will provide current, complete and accurate purchase information.

Payments are processed securely by Shopify and/or our payment providers. We do not store full payment card details.

4) Shipping & Delivery

Delivery options, costs and estimated timelines are shown at checkout. While we work with reputable carriers, delivery times are estimates and may be affected by factors outside our control (e.g., carrier delays, weather, peak periods).

5) Returns & Refunds

Returns, refunds and eligibility are governed by our Refund Policy. Please review the Refund Policy before purchasing. Nothing in these Terms affects your statutory rights.

6) Use of the Services

You agree not to misuse the Services. This includes, but is not limited to:

  • attempting to gain unauthorised access to systems or accounts

  • interfering with site security or functionality

  • using the Services for unlawful, fraudulent or harmful purposes

We may restrict or terminate access to the Services if we reasonably believe these Terms have been violated.

7) Intellectual Property

All content on our site—including text, graphics, logos, images and design—is owned by or licensed to PlentyTorque and is protected by applicable intellectual property laws. You may not reproduce, distribute or use site content for commercial purposes without written permission.

8) Third-Party Services & Links

Our site may include third-party tools or links (including Shopify services). We are not responsible for the content, policies or practices of third parties. Your use of third-party services is at your own risk and subject to their terms.

9) Disclaimer of Warranties

To the fullest extent permitted by law, the Services and products are provided “as is” and “as available.” We do not guarantee that the Services will be uninterrupted, secure or error-free.

10) Limitation of Liability

To the fullest extent permitted by law, PlentyTorque will not be liable for indirect, incidental, special or consequential damages arising from your use of the Services or products. Where liability cannot be excluded, it will be limited to the maximum extent permitted by applicable law.

11) Indemnity

You agree to indemnify and hold harmless PlentyTorque from claims, damages, liabilities and expenses arising out of your breach of these Terms or misuse of the Services.

12) Governing Law

These Terms are governed by the laws applicable in the United Kingdom, without regard to conflict of law principles.

13) Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the Services after changes means you accept the updated Terms.

14) Contact

If you have questions about these Terms, contact us:

Email: plentytorque@gmail.com
Business address: 

22 HAYS WALK SUITE 65

CHEAM

SUTTON

ENGLAND

SM2 7NQ